Help with Belfer

• Confirm your school year, terms, day types, bell schedules, and teaching sections are complete in Settings.
• If a day looks wrong, review date-specific exceptions and whether the rotation advances only on eligible instructional days.
• If a lesson moved after a schedule change, review the reconciliation preview and undo history rather than recreating it immediately.
• If a widget is stale, open Belfer once, confirm the schedule is valid, then return to the Home Screen or Lock Screen.
• For an unexpected problem, restart the app and include your device model, OS version, what you expected, and the exact steps that led to the issue.

Belfer stores planner data locally in the current implementation. In the app's Privacy & Data screen, you can export all planner data, inspect a diagnostic export before sharing it, and delete local data with confirmation.

AWMB Ltd does not hold your locally stored planner data. If you voluntarily email support, you may ask for deletion of personal information contained in that correspondence, subject to records that must be kept for legal, security, or business purposes. See the Privacy Policy for details.

No Belfer purchase or subscription is currently offered. Purchase restoration is therefore not currently needed by customers.

If a purchase is offered at release, billing and purchase management will be handled through your Apple Account. Belfer will use Apple's verified entitlement status to restore access. Final purchase type, price, renewal terms, and customer instructions will be published only after the App Store product is approved and configured.

Belfer is built with Dynamic Type, VoiceOver semantics, color-independent status labels, reduced-motion support, and keyboard-aware iPad layouts. Some final manual accessibility checks remain part of release validation. If any label, control, contrast, text size, orientation, or keyboard path prevents use, email hello@awmbltd.com with the assistive technology and screen involved.

• Do not include student names, grades, attendance, accommodations, rosters, or other education records.
• Use the inspectable diagnostic export only if it is relevant and you are comfortable sharing it.
• Remove school-specific or private lesson details from screenshots and exports before sending them.
• Describe whether the issue affects Today, Plan, setup, an exception, a widget, export, deletion, or purchase restoration.