Support

ReturnO’Clock Support

Help with receipt capture, reminders, subscriptions, privacy, and deleting data.

Contact support

Email support@awmbltd.com for ReturnO’Clock support.

Helpful details to include

  • Device model
  • iOS version
  • App version
  • Whether the issue involves receipt capture, reminders, export, or subscription access
  • A short description of what you expected and what happened

Common help topics

  • Receipt scanning and OCR accuracy
  • Editing purchase date, return-by date, store, amount, and item details
  • Local reminders and notification permissions
  • Deleting one receipt
  • Wiping all receipt data
  • Exporting local records
  • Trial and subscription access
  • Restoring purchases
  • Managing or canceling subscription through Apple Account / App Store account settings

Receipts, OCR, and return policies

ReturnO’Clock can help capture receipt text and keep return deadlines visible, but OCR can be wrong and store policies vary. Users are responsible for confirming actual store return policies, eligibility, purchase dates, return-by dates, and deadlines before relying on a reminder.

Trial, subscription, and purchases

  • ReturnO’Clock includes a 7-day free trial.
  • After the trial, an auto-renewing subscription is required for new receipt capture and active return reminders.
  • Restore purchases from inside the app if subscription access does not appear after purchase.
  • Manage or cancel subscriptions through your Apple Account / App Store account settings.
  • Apple's standard EULA applies unless a custom EULA is provided in App Store Connect.

Standard EULA: Apple Licensed Application End User License Agreement

Privacy

Review the ReturnO’Clock Privacy Policy for information about local receipt records, receipt photos, on-device recognition, notifications, support emails, website logs, subscriptions, and data deletion controls.